Delivery Policy
Digital Delivery
All Closer Launch programs, courses, and digital training materials are delivered electronically. We do not ship any physical products. By purchasing a product or enrolling in a program, you acknowledge and agree to this digital delivery process.
Delivery Timing
Access to your program or materials is typically granted immediately after successful payment. Once your order is processed, you’ll receive an automated email containing login details or direct access to your member dashboard.
In rare cases, delivery may take up to 24 hours if payment verification, manual setup, or system maintenance is required.
How Products Are Delivered
All products are delivered via:
- Automated email confirmation with access instructions, or
- Direct login through the Closer Launch training platform or partner portal.
Please ensure your email address at checkout is correct and check all inbox folders (including spam and promotions).
If You Don’t Receive Access
If you do not receive your access email within 24 hours:
- Verify that your payment was completed.
- Check your spam/junk folders.
- Email support@closerlaunch.com with your order number and email address.
Our team will respond within 1–2 business days to help you regain access.
Access Duration
Access duration and update rights vary by product and are stated on the respective sales page. Some products include lifetime access; others are time-limited or subscription-based.
Closer Launch reserves the right to update, replace, or migrate digital materials to different platforms to maintain service quality.
Third-Party Platforms
Some content may be delivered through secure third-party systems such as ClickFunnels, Circle, or Wistia. By purchasing, you consent to use those platforms as required to access your content.
Support
Business hours: Monday–Friday, 9AM–6PM EST.